What training will I receive?

Individuals will undertake a bespoke training programme accredited by The Manchester College. All participants will embark on a ten week training programme that runs one day per week. Participants will learn about their chosen museum, volunteer roles and gain accredited Level One Open Awards units. The course uses the unique collections and spaces of the Museums to develop communication, interpersonal, teamwork and customer service skills. Participants need to be available one day a week to complete the course.

There is also continual programme of training and support to further develop skills and knowledge:

  • Welcome International (accredited customer service training)
  • Volunteer-to-volunteer mentoring
  • The opportunity to visit and learn from a range of national and local heritage venues
  • Further courses delivered by The Manchester College including pre-employment training, ICT, Literacy or Numeracy
  • Tourism training
  • Audio descriptive training
  • Conservation training
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